Privacy Policy
Team Services ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
1. Information We Collect
We collect several types of information from and about users of our website, including:
- Personal Information: Name, email address, phone number, postal address, and other information you provide when creating an account, booking services, or contacting us.
- Payment Information: Credit card details, billing address, and other payment details (note that payment processing is handled by our secure third-party payment processors).
- Communications: Messages, emails, and other communications between you and our team, including through our chat feature.
- Usage Data: Information about how you use our website, including IP address, browser type, device information, pages visited, time spent on pages, and other analytics data.
- Cookies and Similar Technologies: We use cookies and similar tracking technologies to track activity on our website and hold certain information.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- To provide and maintain our services
- To process and complete transactions
- To send you service-related notifications and updates
- To respond to your inquiries and provide customer support
- To personalize your experience and deliver content relevant to your interests
- To improve our website and services
- To protect against fraudulent, unauthorized, or illegal activity
- To comply with legal obligations
3. Disclosure of Your Information
We may disclose your personal information in the following circumstances:
- Service Providers: We may share your information with third-party vendors and service providers who perform services on our behalf.
- Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
- Protection of Rights: We may disclose your information to protect our rights, privacy, safety, or property, or that of our users or others.
4. Data Security
We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Your Data Protection Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access your personal information
- The right to correct inaccurate or incomplete information
- The right to delete your personal information
- The right to restrict processing of your personal information
- The right to data portability
- The right to object to processing of your personal information
- The right to withdraw consent
To exercise these rights, please contact us at [Your Contact Email].
6. Children's Privacy
Our services are not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us to request deletion.
7. Cookies Policy
We use cookies and similar tracking technologies to enhance your experience on our website. You can set your browser to refuse all or some browser cookies, but this may prevent some parts of our website from functioning properly.
8. Third-Party Links
Our website may contain links to third-party websites. We have no control over the content, privacy policies, or practices of these third-party websites and are not responsible for their privacy practices.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.
10. Chat Feature Privacy
When you use our chat feature, all communications are stored and processed to provide service and support. Chat conversations may be reviewed by our team members for quality assurance and to improve our services. We retain chat histories as part of your account information to provide continuing service and support for your bookings.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
[Your Company Name]
[Your Address]
Email: [Your Contact Email]
Phone: [Your Phone Number]
Last updated: July 08, 2025